Our Warranty Policy - Your Peace of Mind
No Labour Charge Guarantee
At Nimble Door Co., your complete satisfaction with our products is our commitment. We uphold the quality of our products and our service, which is why we proudly offer a No Labour Charge Guarantee for 18 months following installation.
This guarantee affirms that any labour needed for repair or maintenance of our products will be covered at no extra charge to you for 18 months from the installation date.
Guarantee Coverage
Labour
- Any labour required for the repair or maintenance of our Talius Roll Shutters, Shades, and Affiliated products
- Any labour required for the repair or maintenance of our garage door products from NorthWest Door / Hormann, or SDI
- Any NEW door we install on behalf of a customer, with us as subcontractors
- Any and all new Commercial door Products that we sell and install for our customers.
Duration: 18 months from the date of installation
Eligibility:
This guarantee is available to all customers who have purchased our products or installation services.
Exclusions
- Damage due to misuse, abuse, or unauthorized modifications
- Regular wear and tear from standard usage
- Any issues not related to labour, such as parts or materials, which may be covered under a separate warranty
To make use of this guarantee, kindly reach out to us with the details of your product and a description of the problem. Our committed team will assist you promptly to ensure a quick and agreeable solution.
Thank you for choosing Nimble Door Co. We value your trust and look forward to continuing to serve you with excellence.
Warm Regards,
Jerry Kobylt
CEO & Product Expert
Nimble Door Co.
Frequently Asked Questions
Please reach us at jerry@nimbledoorco.ca if you cannot find an answer to your question.
Our No Labour Charge Guarantee covers all products purchased and installed by us at Nimble Door Co.
The guarantee is valid for 18 months from the date of purchase, ensuring peace of mind for our valued customers.
Simply contact us with your product details and the nature of the issue. Our team will coordinate with you to provide the necessary service without any labour charges.
Yes, the guarantee does not cover damages due to misuse, abuse, unauthorized modifications, or regular wear and tear. It strictly covers labour charges for repairs due to mechanical or electrical dysfunction from possible installation errors or manufacturing defects.
No. We know who our customers are through your original order number.
No - Unless we are the contracted for the removal and reinstallation of the product in question.
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